How to choose a Tally partner in Tanzania

Tally Solutions works through a network of partners, which it describes as skilled organisations focused on sales, service and recommending the right business solution. In practice, the partner you buy from is the team you deal with for years: they supply the licence, set it up, train your staff and answer the phone when something goes wrong.

Tally’s partner page describes different kinds of partner. Certified partners are recognised for their knowledge of Tally products and handle implementation, support and add-ons, while associate partners are the contact for a new licence or a TSS renewal. Knowing which help you need is a good place to start.

Licences and renewals: the partner supplies Silver, Gold or TallyPrime Server licences and renews Tally Software Services (TSS), the yearly subscription for upgrades and connected features such as data synchronization and remote access. Implementation and training: setting up your company, accounts, stock and users, then teaching the people who will use it.

Customization: TallyPrime has its own development language, TDL, which Tally describes as the native language for customizing the interface, reports and business logic, and for exchanging data with other systems. Tally says its partners are trained and certified to build new capabilities, so ask what a partner has built before.

Support and, in Mainland Tanzania, fiscal invoicing: someone has to keep TallyPrime working with a Virtual Fiscal Device (VFD) so sales invoices reach the TRA. Ask whether the partner supplies and supports that themselves.

How long have you been a Tally partner? Tally’s partner locator shows each partner’s partner-since year, ratings and contact details, so you can check. Who will actually do my implementation and training, and where are they based? What customizations and add-ons have you built, and can you show me one working?

How do I get support, and from which office? How do you handle TSS renewals? Do you supply VFD, and are you an authorised supplier? If part of my business is in Zanzibar, where fiscal receipts go through ZRA’s own system, what applies there?

Ask about your data, too. Who will bring in your opening balances, customers, suppliers and stock, how will they check the figures match your old books, and how will backups be set up from the first day?

Ask for a demo on your own business rather than a sample company: your invoice layout, your stock items, the reports you read. A partner who understands your business will ask as many questions as they answer.

Ask for a quote that separates the licence, TSS, VFD, add-ons, customization and training, so you can see what you’re paying for and compare like with like.

Then ask what happens after go-live: who you call in the first month, how new staff are trained later, and how you request a change to a report or an invoice format. If you have more than one site, ask which office covers each one, and when someone can visit rather than help remotely.

Powercomputers has been a Tally partner in Tanzania since 2004, with more than 20 years of business software experience. Its Tally recognitions include Best Channel Partner in Tanzania, Tally Tenure Club membership and the Top Gun Award.

The PowerTally team supplies TallyPrime Silver, Gold and Server licences, TSS renewals and rental licences; installs TallyPrime and VFD on your computers or on Powercomputers’ cloud server; customizes features, reports and invoice formats; has ready modules such as garage and school management; trains in basic and advanced Tally in-house, on-site or remotely; and gives day-to-day support. Power VFD is its own VFD, developed as an authorised EFD and VFD supplier.

The head office is at Sabodo Car Park, India Street, Dar es Salaam, with branches in Arusha, Moshi, Mwanza, Dodoma, Manyara, Songwe and Zanzibar, and every region of Tanzania is served. Book a free demo and ask us the questions above.